If you're getting Twitter's older interface and the steps here aren't correct for you, try the previous method instead.

Archive mode instructions

Archive mode works similarly to regular tweet deletion. The difference is that you also supply us with your "tweet.js" file. This contains a full list of your tweets, so we can use it to find and delete large numbers of old tweets (avoiding the 3,200 limit).

The necessary steps are: -

  1. Request your Twitter data file and download it once Twitter has prepared it for you.
  2. Extract the "tweet.js" file from your Twitter data file.
  3. Fill in our archive mode form with your "tweet.js" file and your other settings.

Obtaining your Twitter data file

This option is in a different place on some platforms, so please refer to Twitter's own step-by-step instructions if needed (click the circle above them that corresponds to your platform).

You should also make sure your Twitter email address is up to date, so that they can email you a link to the data file.

It may take several hours for Twitter to prepare your file. Once it's ready they will send you an email link or a push notification allowing you to download it to your device. Twitter data files can sometimes be very large (they also contain all the media you've ever posted) so we suggest doing this on an unmetered internet connection.

Extracting your "tweet.js" file

Once you have your Twitter data file, you'll need to extract the "tweet.js" file it contains. Exactly how to extract a .zip file varies depending on your platform. It's often as simple as clicking on the Twitter data file to open it, and then dragging "tweet.js" out of it to another location.

Deleting your tweets

Once you have your necessary file, simply fill in our archive mode form. You'll need to press the "Browse" button and pick your "tweet.js" file.

Please be very careful to also specify your tweet age and keyword settings correctly, as archive mode is capable of deleting very large numbers of tweets.

We preserve your privacy by deleting your Twitter archive file from our servers immediately after we process it. This is before the tweet deletion even starts (we use ID numbers for that and don't need to store the actual tweets).

Files we can process

Our service works with several different kinds of file that you can get from Twitter (what they offer varies depending on your platform): -

If you have a very high number of tweets and your individual "tweet.js" or "tweets.csv" file is larger than our upload limit, you can also create a new .zip containing only the needed file and submit that. Our support team can offer further assistance with processing large files if needed.

How much we can delete

If your settings ask us to do it, we'll send Twitter deletion requests for every tweet in your archive (a number of users have deleted 300,000+ tweets with archive mode). We can typically delete 99%+ of the tweets in your account. However there are certain tweets that Twitter won't allow to be deleted, so we can't always reduce your tweet count to zero. This seems to happen most often with certain types of retweet (where the original poster's account has been suspended or deleted).

Additional tips