Upload instructions

As a premium user, you can upload your Twitter data file to our service. This contains a full list of your tweets, so you can then delete from your whole tweet history (avoiding the 3,200 limit of the standard mode).

The necessary steps are: -

  1. Request your Twitter data file and download it from Twitter once they've prepared it for you.
  2. Upload the data file to our service.
  3. Fill in our tweet deletion form as usual, picking the file you just uploaded as the data source.

Obtaining your Twitter data file

This option is in a different place on some platforms, so please refer to Twitter's own step-by-step instructions if needed (click the circle above them that corresponds to your platform).

You should also make sure your Twitter email address is up to date, so that they can email you a link to the data file.

It may take several hours for Twitter to prepare your file. Once it's ready they will send you an email link or a push notification allowing you to download it to your device. Twitter data files can sometimes be very large (they also contain all the media you've ever posted) so we suggest doing this on an unmetered internet connection.

Uploading your data file

Once you have your Twitter data file, you need to submit it to our service using our Upload page. You can either drag the file into the lower box on the page, or click/tap the box to open a file browser where you can pick it.

After uploading the data file successfully you'll see some extra information such as the number of tweets the file contained details of.

Deleting your tweets

You can now fill in the form on the Tweets page as usual to delete extra tweets using your data file. Just pick your file in the "Tweet data source" field. Please be very careful to also specify your tweet age and keyword settings correctly, as this mode is capable of deleting very large numbers of tweets.

Additional tips/info

Troubleshooting - Large files

In some cases Twitter data files can be larger than our 1GB file upload limit. This often happens if you post a lot of media, since your data file also contains all the media files you've posted, so can be huge.

To solve this, instead of submitting the whole data file, you can submit only the files we need from inside it that contain information about your tweets. These are: -

In most cases you'll only have "tweet.js", so you can simply submit that using the upload form instead of your whole data file.

If you have several of these files, the easiest method is usually to create a new .zip file containing them all, and submit that. If that is difficult on your platform, as an alternative you can submit them one at a time, performing the deletion you want with each file separately.